Medmix.Header.SkipLinkLabel
Service You Can Rely On

Your production can't wait.
Your supply chain shouldn't either.

160–200
per workday

Order Lines Handled

The everyday rhythm of our customer service teams — across all regional distribution hubs.

0%

On-Time Delivery

Average OTD against first confirmed date. Improving year-over-year through continuous process improvement.

0+

High-Runners in Stock

The most frequently ordered cartridges, mixers, and dispensers — stocked regionally across all distribution hubs.

Global
Footprint

Regionally Aligned

Own high-tech production and strategic distribution hubs in Spain, Switzerland, China, and the US.

Roman Thönig

“Our customers don't just buy products — they rely on us to keep their production lines running. That's why we measure our delivery performance transparently and invest continuously in regional availability. Confidence Delivered is not a slogan — it's our commitment.”

Roman Thönig
Head of BU Industry, medmix
Francisco Faoro

“We develop precision fluid and mixing technologies that drive innovation across industries. With deep expertise and a focus on sustainability, we turn technical excellence into real-world impact.”

Francisco Faoro
Chief Technology Officer, medmix
Not sure which product fits? Order samples and test them in your application.
What sets our service apart

Services that drive your production forward.

Own manufacturing, strategic stocking, and fast regional supply — designed for reliable delivery.

Quality You Can Count On

Traceability from moulding to dispatch — built on decades of precision manufacturing.

Prompt Availability

Regional stocks for standard products — the better the forecast, the faster the delivery.

Transparent Reporting

OTD published with context: We share facts — and the story behind.

A Team That Responds

Dedicated contacts. Expert feedback on technical questions, offers and sample requests.

900+ Active Patents

Continuous R&D investment safeguards our designs — and the technology behind your applications.

Delivery performance

OTD: 95% reached.

Average OTD against first confirmed date. A result of regional stocks, own production, and a global team that owns every order line.

0% 95% 100%

Data shown: global, OTD against first confirmed date. Talk to our team for details.

The remaining 5%
Closed together — with sharper forecasts.
Better forecast, shorter lead times, higher delivery satisfaction OTD 100% low low FORECAST QUALITY today target Better forecast → shorter lead times.

Together with our customers, we work on forecast quality — to shorten lead times and raise delivery satisfaction. The last 5% are our ambition.

Continuous improvement. Our customer service team works continuously to translate real-world demand into accurate planning — the foundation for ever more precise, on-time delivery.
Tailored to your production

No two production lines are the same.
Your supply plan shouldn't be either.

We don't sell off-the-shelf lead times. Together with our customers, we design the supply rhythm that fits — based on your forecast.

We look at your needs

Your production plan, your peaks, your constraints.

We build the model together

Rolling forecast, safety stock, call-off agreement, consignment — we pick the right mix with you.

We adjust as you grow

When volumes, mix, or schedule shift, we re-align. One dedicated contact.

Reliable forecasts. Shorter lead times.
Higher satisfaction level.

Our customer service team works continuously with our partners to refine demand insight — the foundation for precise, on-time delivery.

Talk to our team
medmix subsidiaries collage
Included as standard

More than a product.
A complete supply service.

  • Regional stocks for fast dispatch on forecast-aligned orders
  • Proactive order updates through to delivery
  • Samples available for testing — no obligations
  • Dedicated service contacts
  • Technical support for product selection
  • Engineering expertise from mixing technology to sustainable design

When reliability decides, medmix delivers.

Three ways to get started.

Pick the one that fits. Every option is fast and without obligation.

01

Order Samples

Test our products in your application — no commitment.

Order samples
02

15-min Check-in

Talk to our team about stock, lead times, planning, and how we support your production schedule.

Schedule a call
03

Tailored Offer

Product, volume, delivery requirements, and forecast — get a personalized quote.

Request offer

Frequently Asked Questions

We achieved a 95% average OTD measured against the first confirmed date — a result we are proud of after the supply-chain challenges of recent years. We continue to push reliability further through continuous process improvement and closer planning with our customers.
Yes. You can order samples to test fit, compatibility, and performance — no commitment. Order them here or contact your sales rep directly.
We manufacture in Spain, Switzerland, the UK, China, and the US — with strategic distribution hubs aligned to each region. Lead times depend on the supply plan we design with you — the better the forecast, the shorter the cycle.
We stock over 500 high-runner products across our regional hubs. Availability depends on demand visibility — the more accurately demand is planned, the better we can ensure stock is ready when you need it. For specific product availability, contact our team.
Sharper forecasts mean shorter lead times and higher delivery satisfaction. Our customer service team works continuously with our partners to refine demand insight — so production, stocking, and logistics stay aligned. Talk to our team.
Automotive, aerospace, electronics, naval, construction, and renewable energy. If your application involves bonding, sealing, potting, or coating with 2K materials — request a tailored offer and we'll match you with the right solution.
That's what our team is here for. From mixing technology to sustainable product alternativesbook a 15-minute check-in and we'll help you match the right solution to your application.